We are extremely pleased with the services we received from Alpha Foundations. From beginning to end, our experience with this company was excellent! Our patio was severely cracked and unlevel in a few different spots, and it continued to get worse over time. We knew we needed to get the patio repaired or consider ripping it out completely and starting over. We reached out online to Alpha Foundations to request a free estimate for a concrete patio releveling job. I was contacted promptly and an appointment was set up. For the estimate, Howard S. came to our home, took measurements and photos and prepared a detailed estimate for us. We were shown a video that explains the procedure and he answered any questions we had about the proposed job. He was prompt and courteous and gave us a great explanation of what they could do to repair our cracked and unlevel patio area. Repairing the patio was much more cost-effective than ripping out and re-doing it. We were happy with the quote and approved the job immediately and an appointment for the repair was set up. Our repair technicians, Alex & Dylan, touched base the day before the appointment to confirm the date and time. I always appreciate a reminder and they showed up exactly when promised! They reviewed the job with us and made sure we were all on the same page regarding the proposal and work to be completed. They stayed in contact throughout the job process to let us know what they were doing next, and upon completion, they reviewed what they did, they answered our questions about post-care, and they left the Jobsite perfectly clean. We really appreciate this top-notch professional team and we definitely recommend that you give Alpha Foundations a call if you should ever need their services. It's very rare in this day and age to receive amazing service from beginning to end. Kuddos to Alpha Foundation for training employees on great customer service and thank you again to Howard, Alex, and Dylan for a job well done!
Hope J. of Jacksonville, FL
Monday, September 23rd